John McGrath Ford has been established for a long time in Canberra. We are reliable, well established, reputable, not “fly by night” and twice as better together. We aim to be more than just your motor vehicle dealer. With years of experience, we devote as much energy into giving you the best range of after sales services and facilities as we do to secure your business.
We have long standing personal relationships with our customers. Many of our customers are repeat and referral customers. Many come to us through our customers and employees, who refer their friends, family, clients and colleagues to us because they know that the customers will be very satisfied with the purchasing process. Our relationship with our customers extends beyond the sales process and into the ownership process where we provide service, parts and advice as necessary.
We're conveniently located around Canberra with easy access and ample parking. There is plenty to do around our Dealerships for service customers while you wait and easy transport to and from the city and attractions with a courtesy bus service available.
We have sales, service, parts, finance and car care and accessories departments. There is no need for our customers to go outside our Dealerships as we can meet all their needs in the vehicle purchasing process in one place.
We know that our customers are making an important and expensive decision. We provide information, assistance and support in that purchasing decision without being overbearing or pushy. We aim to make everyone feel comfortable with their purchase experience.
We want our customers to find the experiences of purchasing a vehicle, finance and accessories from us and servicing that vehicle with us to be easy, comfortable and satisfying. All our staff recognise their part in ensuring our customers’ satisfaction and work toward achieving that goal.
John McGrath Ford – Great Country Service, Low City Prices.